Month: June 2017

Employee Background Verification – Discrepancy Statistics for June 2017

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Here are the high level monthly discrepancy statistics for June 2017.

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We observed that 1.2% of the overall number of cases had discrepancies (could be major or minor).

Next, let us look at the breakup of the discrepancies to identify further which types of components (checks) were the source of these discrepancies. These discrepancies were in education verification (accounting for 50% of the total discrepancy), employment verification (accounting for 33.3% of the total discrepancy) and reference check (accounting for 16.7% of the total discrepancy),
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Tampered Resumes – Educational Verification

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There was a requirement for a graphic designer. It was a creative post, to be filled by a qualified person. The HR department was given the task of filling the post and they started looking for a suitable qualified candidate. After going through hundreds of resumes, they found one resume with matching qualification. The interview was fixed and looking at the qualification the lady had, everyone was sure that she was a good catch.

During interview, the candidate showed her work and the interviewers were impressed, actually, impressed beyond words. She was confident, knew her work (at least that’s what everyone could see on her laptop) and had great communication skills. She was the best match and she easily talked everyone for a great salary, highest at that rank.

She joined immediately. The work was waiting for her. The manager knew that their product is going to surpass the client’s expectation. He had great trust in the new employee’s capabilities.

First day went by without much work. It just went by, in knowing the team, the team knowing her, she getting used to the office and everything else.

The second day also passed without much work! In chit-chats and in random things. Manager was worried as the deadline was not very far. But he thought, as per her calibre, she could do it in a week’s time. But it should start now; you can’t take a chance with work, can you?

To the manager’s surprise, a week had passed since she joined office but the work didn’t move forward at all. Something was not right. She always found an excuse when the work progress was asked. She had not even completed her first task in hand. Nothing!

Manager reported the same to the HR head and asked if he can do anything. HR head asked him to wait for two days.

HR right away started her background verification, to be precise, her educational verification. The result was shocking and horrific!

She was summoned along with her manager to the HR office.

coffeeHer educational verification had failed. When her manager and HR head confronted her, she started crying. She had just done a graphic designing course, from a small coaching institute. All those samples of work were her friend’s. She had very limited knowledge of the subject, the theoretical ones. Someone told her that actual work doesn’t happen in office. Once you get in, you do a little work and rest will be done by others. You will learn the work in a year or two. She was quiet convinced by this logic and managed to get all the fake certificates in no time.

Well, well, all the coffee breaks may look pleasing but there is much more what goes on in an office, isn’t it!

This lady was shown the door, but obvious! Not only her, there are many young people who do this mistake. They produce fake resumes and matching certificates. They do get jobs, at times, but they get it back on their faces, when their educational verification fails. What’s the point of faking in your resume? Background verification is here and it is here to stay!

If you want to rise in your job, don’t lie in your resume!

Brand Image – The Power of Background Verification

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One day a professor entered the classroom and asked his students to prepare for a surprise test. They waited anxiously at their desks for the test to begin. The professor handed out the question paper, with the text facing down as usual. Once he handed them all out, he asked his students to turn the page and begin. To everyone’s surprise, there were no questions; just a black dot in the center of the paper. The professor seeing the expression on everyone’s face told them the following:“I want you to write what you see there.”

The confused students got started on the inexplicable task.

At the end of the class, the professor took all the answer papers and started reading each one of them aloud in front of all the students. All of them with no exceptions described the black dot, trying to explain its position in the middle of the sheet, etc. After all had been read, the classroom was silent, the professor concluded:

“No one wrote about the white part of the paper. Everyone focused on the black dot!”

That’s exactly how the world moves. One wrong can erase hundreds of rights. Can any organization afford to have a black spot on their brand image?

A report states almost 51% candidates play with their resume data regarding their educational qualifications. Well, it might be just a small harmless lie, isn’t it! No one is harmed by that. But doesn’t this act speak loudly about the candidates morals! When that candidate is in real need, he created wrong documents and had the courage to go ahead and submit it too.

Can’t he submit wrong documents again – maybe a little fraud. But whether this little lie/fraud will create a big black spot or just a small one, no one can say!

19thNot only the educational qualification, but work experience has also been forged at many times. There has been an incident where the owner of a dingy one-room mobile repair shop was pretending to be an HR manager of a fake IT firm and he answered verification calls and described how the candidates had worked for him previously doing data entry.

One wrong step and the entire brand image may be blemished with that! Can anyone vouch for such candidates’ credibility?

Not really!

Imagine a situation – a candidate is absolute fit to the position to be filled urgently! Background verification is to be done but due to urgency, the candidate is absorbed immediately. He has perfect technical knowledge, excellent soft skills and within a week, he shows amazing compatibility with the team. The subordinates are happy to have him and so are his colleagues and his managers.

His background verification fails! He has forged his marks so that he qualifies the minimum criterion for getting the job!

What shall you do?

Small little fraud isn’t it! Certainly, he knows where or how to create a forged mark sheet. If this offense is not noted, this will re-insure the fact that small frauds are acceptable.

Can you really wait for the time when this candidate makes a black spot on the brand image of your organization? The decision to let go that candidate might look tough, but is there any choice?

It is said, every failure is a stepping stone to success. If the background verification fails, don’t miss a chance! Be safe and successful and keep the brand image white, without any black spots!

Employee Background Verification – Discrepancy Statistics for May 2017

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Here are the high level monthly discrepancy statistics for May 2017.

We observed that 0.5% of the overall number of cases had discrepancies (could be major or minor).Image 1

Next, let us look at the breakup of the discrepancies to identify further which types of components (checks) were the source of these discrepancies. These discrepancies were in education verification accounting for 0.5% of the total discrepancies.
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